Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to make your shopping experience simple, secure, and convenient.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- Delivery times may vary depending on the courier service and destination.
Shipping Charges
Shipping charges are calculated and displayed at checkout. From time to time, we may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been dispatched, you may receive a tracking number through SMS, WhatsApp, or email, depending on the information provided with your order.
Delivery Delays
While we work with reliable courier services, unexpected delays may occur due to weather, public holidays, high order volumes, or other circumstances beyond our control.
Incorrect Address
Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for delays or additional charges caused by an incorrect or incomplete address.
Cash on Delivery
For Cash on Delivery orders, please keep the required amount available when the courier arrives.